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Privacy Policy

Prolightsounds PRIVACY POLICY

 Welcome to Prolightsounds, a premier platform for professional audio, lighting, and music equipment. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using Prolightsounds, you agree to the terms outlined below.

 Information We Collect

 We may collect the following information:

  • Personal Information: Name, email address, shipping address, phone number, and payment information when you create an account or make a purchase.
  • Usage Data: Information on how you interact with our platform, including pages visited, products viewed, and features used.
  • Device Information: Details like your IP address, browser type, and device information when you access Prolightsounds.

How We Use Your Information

We use the information we collect for the following purposes: 

  • To facilitate purchases and sales on our platform.
  • To process payments and fulfill orders.
  • To communicate with you about your account, transactions, and customer support. 
  • To improve the functionality of our platform and user experience.
  • To comply with legal obligations and resolve disputes.

        Sharing Your Information

        We do not sell or rent your personal information to third parties. However, we may share your information with:

        • Service Providers: Payment processors, shipping companies, and other third parties that help us operate our platform.
        • Legal Authorities: If required by law, to comply with legal obligations or in response to valid requests by government agencies.

        Cookies

        Prolightsounds uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and provide personalized recommendations. 

        Data Security

        We prioritize the security of your personal information and take necessary measures to protect it. However, no method of transmission over the internet is entirely secure. We strive to protect your data; we cannot guarantee absolute security.

        Your Rights 

        You are entitled to certain rights under the California Consumer Privacy Act or CCPA. They are as follows:

        • Right to Know: You have the right to request details of the personal information we collect about you.
        • Right to Delete: You can request that we delete your personal information, subject to legal obligations.
        • Right to Opt-Out: You can opt-out of the sale of your personal information (though we do not sell data).

        To exercise any of these rights, please contact us. 

        Third Party Links

        Our platform may contain links to third party websites. Prolightsounds is not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before sharing any personal information. 

        Children's Privacy

        Prolightsounds is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such data.

        Changes to This Privacy Policy

        Prolightsounds reserves the right to update or modify this privacy policy at any time. We will notify users of any significant changes by posting the revised policy on our website. Continued use of the platform constitutes acceptance of these changes.

        Contact Us: 

        If you have any questions or concerns about this privacy policy, please contact us.